Get in Touch!
Got a question or a bug to report? Contact us here via the form below. We appreciate your feedback.
Why can’t I see the module when I click “Insert Module”?
The most common reason for this is that the “modules” folder (which you have to create manually), is not in the exact right place. It must be under the active theme (or child theme) folder. This video is a good clarification: https://youtu.be/I_O5GTkvjT4
Why does my module look broken?
The module was installed correctly, but the server is blocking access to the CSS styling that is stored in the folder for that module. To fix this, change the file permissions on your server. You can see instructions for that here: https://optimusdivi.com/change-file-permissions/
What are the minimum system requirements?
You definitely need:
- WordPress (obviously),
- Divi Theme (or Divi Page Builder Plugin),
- the Module Extender for Divi plugin,
- PHP 5.6+ on your server
Does it work with Visual Builder?
Currently the modules are built for the Page Builder editing interface only, not the Visual Builder editor. You can still use the Visual Builder on sites where the modules are installed, but you will not be able to edit those particular modules except through the Divi Page Builder.